Privacy Policy

We care about your privacy and data protection

This Privacy Policy describes how VoiceLens collects, uses, and shares your data when you use our mobile application (the "Service").

Effective Date: March 1, 2025

1. Information Collection and Use

We collect data to provide and improve the Service.

(a) Types of Data Collected:

  • Personal Data: Email address, first and last name, cookies, and usage data.
  • Usage Data: Device IP address, browser type, pages visited, time and date of visit, time spent on pages, device identifiers, and diagnostic data.
  • Location Data: We may collect and store your location if you grant permission. You can manage location services in your device settings.
  • Tracking & Cookies Data: We use cookies and similar technologies to track activity and store information. You can manage cookie preferences in your browser.

(b) Use of Data:

We use collected data to:

  • Provide and maintain the Service.
  • Notify you of Service changes.
  • Enable interactive features.
  • Provide customer support.
  • Improve the Service.
  • Monitor Service usage.
  • Address technical issues.
  • Provide news, offers, and information about similar goods and services (unless you opt-out).

2. Legal Basis for Processing (GDPR)

If you are in the EEA, our legal basis for processing your data depends on the data and the context. We may process data because we have a contract with you, you gave permission, it is in our legitimate interest, or to comply with the law.

3. Data Retention

We retain data only as long as necessary for the purposes in this policy. We retain usage data for a shorter period, except when needed for security, functionality, or legal obligations.

4. Data Transfer

Your data may be transferred to and maintained on computers outside your jurisdiction. Your consent to this policy represents your agreement to this transfer. We ensure your data is treated securely and in accordance with this policy.

5. Data Disclosure

(a) Business Transaction:

If VoiceLens is involved in a merger, acquisition, or sale, your data may be transferred. We will notify you.

(b) Law Enforcement:

We may disclose your data if required by law or to protect our rights, prevent wrongdoing, protect safety, or protect against legal liability.

6. Data Security

We strive to protect your data, but no online transmission or storage is 100% secure.

7. "Do Not Track" Signals

We do not support Do Not Track.

8. Your Data Protection Rights (GDPR)

If you are in the EEA, you have rights to access, update, delete, object, restrict processing, data portability, and withdraw consent. Contact us to exercise these rights. You can complain to a Data Protection Authority.

9. Service Providers

We may employ third-party service providers to facilitate our Service. They have access to your data only to perform tasks on our behalf and are obligated not to disclose it.

(a) Analytics:

We use Google Analytics. See their privacy policy: https://policies.google.com/privacy?hl=en

(b) Payments:

We use Apple Store In-App Payments. See their privacy policy: https://www.apple.com/legal/privacy/en-ww/

10. Links to Other Sites

We are not responsible for the privacy practices of other sites.

11. Children's Privacy

We do not collect data from children under 18. Contact us if you are aware your child has provided data.

12. Changes to This Policy

We may update this policy. We will notify you via email and/or a notice in the Service before changes are effective.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]

Contact Us